Tag Archives: workplace

Another Millennial Wants More – But Its Not What You Think

12 Feb

Hundreds, if not thousands, of arguments exist out there that millennials are spoiled, egocentric and lazy. We want too much, expect too much and ultimately get too much. Blah. Blah. Blah. Well you know what, world? I want more and I’m not sorry for it.

Is it more money? No. More time off? I’ll pass. More work-life balance? What life…

What I want – brace yourselves – is something more. Something more than earning a degree and getting a job. Something more than a paycheck. Something more than a nice desk. Something more than my boss’s acceptance. And I’m not alone. 

The problem is that our society isn’t built to support these kinds of “outlandish” dreams all in one lifetime. Seriously, how many 20-somethings can start an awesome company, travel to India, meet Bono and get invited to the Oscars all in one lifetime? Probably about seven. While some lucky folks get the opportunity to fulfill these desires, most do not. Unless your dad’s coworker’s aunt’s daughter’s best friend’s sister-in-law is planning to open a start-up company, you’re pretty much bound to societal expectations: get a degree, get a job, and shut up! There’s intimidating competition, limited time, and yes, inadequate amounts of money. I know, “GREAT! Another millennial complaining about money.”  Well you ain’t about this life so please continue reading. 

With that being said, you should know that I did graduate college, I did move away from home, I did get a job in the field I wish to pursue, and I do plan on being successful. And maybe I am the typical millennial but it is just not enough. While sitting at my desk all day, every day, I can’t help but dream about who I want to be. The torturous question, “Where do you see yourself in five years? Ten years?” haunts me because the answer is nowhere to be found. Besides becoming Beyonce’s personal assistant, obviously. If only!

This is an honest confession, if you will, where I admit that I want more but I don’t know where to start and doubt my desires. Ultimately, I struggle with who I am and where I’m going. But I’ve learned that that’s okay! So, here’s a [working] list of the dreams I have and the doubts that come along with them. I welcome your feedback! Please, feel free to offer suggestions, rebuttals, comments and the like. Here goes nothing…

 I want to:

♦Start a business, but what business?

Make a difference in someone’s life, but in what way? 

Advocate for change, but what’s a good, trustworthy cause?

Organize and host a 5K run/walk, but for what and who?

Learn accounting and bookkeeping, but where to find the time? 

Meet inspiring, educated people, but how and where?

Design a mass-produced invitation, ad, or brochure, but for who? 

Become popular on Twitter, but for what?

Play a significant role on a team, but what team? Athletic? Work-related? Volunteer?

Teach someone something meaningful, but I’m no teacher or expert, am I?

Donate a gift to my alma mater, but what would actually make a difference?

Create a useful, life-changing mobile app, but do I have any good ideas?

Be a role model, but for doing what and for who?

These are silly dreams, maybe. Attainable dreams, probably. Some of you might encourage me to just go for it! But like a true millennial, I want it all…and fast. However, I shouldn’t be sorry for wanting success, service, and education. Either way, the road is not yet paved and it should be an interesting journey.

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The Power of Perspective: How Shopping for a Mattress Changed Me

10 Jan

I learned something the other day.

I didn’t learn an interesting fact about another country or how to work some new software program. I learned something about myself, about my job, about my future; it wasn’t life changing but it was important…and that’s what matters. I learned about the power of perspective.

You see, I spent the larger portion of my afternoon at work, not answering phones or responding to inquiries or managing a guest list like usual, but doing research on a mattress. Where was it cheapest? Who had it in stock? What was a comparable mattress to the one we wanted? Do they offer free delivery? Pillowtop or firm?

It was exhausting, annoying and tedious. Not to mention, it wasn’t exactly a cheap mattress and since my employer is supplying this mattress to a white collar employee, it was frustrating, given my current pay grade…

I digress.

After hours of searching and contacting random salespeople at mattress factories and outlets in my state – a surprising amount, actually – we finally made the purchase (got it on the cheap, too!) and scheduled the delivery.

“This is not what I went to college for!” I thought, angrily. It was task work – monotonous and lacked autonomy – and I wanted nothing to do with it. But I did what was asked of me with a smile on my face while I died a little inside with every phone call or “View the Collection!” click. I was so ready to go home and complain about how irritated I was with this task.

Upon leaving, though, I felt no sense of anger, no frustration. Sure, I didn’t go to college to end up purchasing mattresses for my boss’s boss’s whoever. Sure it was a pain in the ass and sure it wasn’t exactly in my job description. But I got the job done and after I was able to look at it from a different perspective, I realized that from this task alone, I gained a lot of hands-on experience and helped someone in the process. I learned some skills that could be applied in many other ways at work and in my personal life. Who knew?

The power of perspective allowed me to understand that this task wasn’t about ordering a mattress, it was about learning life lessons:

The Early Bird Gets The Worm

I contacted tons of salespeople regarding this mattress. In some cases, I got representatives from the company who directed me to another representative, in some cases I got directed to another store, and in some cases, I heard no response. In one case, however, I received an immediate email response from an actual representative. Throughout the afternoon, as I asked question after question, she responded promptly and in full. Ultimately, we purchased the mattress from her. She provided answers, fast…and that was just what we needed.

Lesson Learned: If you have the time, take the time. If you don’t have the time, make the time.  You’ll see results.

Customer Service is Key

When I called one company, the phone directory prompted me to press 7 for the bed and bath department. The representative who answered, however, was not in this department and forwarded my call to what he thought would be the mattress department. I was greeted by a woman who barely spoke English when she told me, “there is no one in the mattress department today but perhaps I can help.” After some time, though, she ultimately asked me to “check online.” This was a complete turn off as a customer. The woman from whom we purchased the mattress never once sent me a copied/pasted email. She was prompt, friendly, and informative. It was refreshing.

Lesson Learned: A customer or caller should never be bounced from line to line to line. This is a waste of time. Companies should take the time to review their directories and messages to ensure satisfactory service. Also, people want a personalized experience, not a computer-generated message.

Research Leads to Success

If our office purchased the first mattress I found in the collection and style we wanted, it would have cost us nearly $1,500 more than what we spent for the same thing. After researching, though, I was able to find similar mattresses, similar brands, and lower prices.

Lesson Learned: The internet is a beautiful, beautiful thing! Research changes the game. You’ll never know what’s really out there unless you do the research. If you think you’re an expert, look harder.

Assistants are Assets

Ordering a mattress is something my bosses cannot be bothered with. They have so much on their plates…and then some! As their assistant, it is my duty to make their lives easier, even when it means typing “mattress companies in my town” into Google. At the end of the day, I am paid to assist in whatever they need and I know that by completing this task, they are able to check one thing off of their to-do lists and I know they appreciate that help.

Lesson Learned: Assistants make the world go round! Leaders: appreciate your assistants and show it. Assistants: reassure your leaders you are there for them, no matter what, by doing an excellent job.

By taking a different perspective, I was able to shift my attitude from “screw this” to something that was a benefit for me. That’s the power of perspective, ladies and gentlemen.

What life lessons have you learned by taking a different perspective? Share your stories with me!

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